When does my deposit need to be paid?
Your deposit, if applicable, will only be due after receiving the confirmation email from our Booking Clerk.

When will my refundable deposit be returned?
Your deposit, if applicable, will be returned to directly no later than 10 days after your event. If you have not received your deposit within this timeframe, then please contact your booking clerk.

When is the full payment for the booking due?
Full payment for your booking is due 14 days before your event (or 28 days for weddings and any adult party).

How do I turn Off/On the building alarm?
The burglar alarm is located within the foyer almost straight in front of the main glass doors, clearly labelled and can be seen through the doors. You will need to deactivate the alarm on entry to the building and then reset it before you leave. Instructions for how to do this are written on the key fob when you collect the keys. Please familiarise yourself with these instructions before entering the building as the full alarm will sound approximately 20 seconds after the door is opened. Please make sure the front door is closed when you activate or deactivate the alarm.

Where is Ruth’s Shop?
Ruth’s shop/Post Office is located at 30 High Street, Syresham, NN13 5HL. It is the only shop in the
village and is approximately 1 minute drive from the Village Hall.

Are Bins Provided?                                                                                                                                                                                                                          Yes, there are rubbish bins provided for general waste and a recycling bin, all are located within and around the kitchen area. 

How much crockery and cutlery are there?                                                                                                                                                                             We have enough crockery and cutlery to cater for 100 people, including some glasses and water jugs.

Are toys/games supplied for children’s parties?                                                                                                                                                    Unfortunately, there are no toys/games supplied by the Village Hall, for a child’s party booking. We would also politely ask that any toys located within the main storage area are regarded as out of bounds and should not be used.

Are BBQs allowed?
Unless you have received written permission from a Syresham Village Hall booking clerk, BBQs are strictly forbidden anywhere on Village Hall premises.

Are Fireworks allowed?                                                                                                                                                                                                              Under no circumstances whatsoever are fireworks permitted anywhere on Village Hall premises.

What is the maximum height for a bouncy castle?
The maximum height allowed for a Bouncy Castle is 3 metres, or 10 Feet.

What are the table shapes/sizes, and how many are there?
There are 12 rectangle tables (184cm x 77cm), and 12 round tables (153cm diameter), stored in the
hall’s main storage area.

Do you have tablecloths, or do we need to bring our own?
Unfortunately, tablecloths are not supplied by the Village Hall, we do ask you to supply your own. Disposable, linen, cotton etc. are all permissible.

How many chairs are there?
There are 100 chairs in the hall’s main storage area, plus 30 plastic chairs stored in the outside shed.
The shed key is located within the cleaner’s cupboard.

Where is the Cleaner’s Cupboard?
The Cleaner’s cupboard is located within the foyer, adjacent to the kitchen door, the code to access the cupboard is 1948. The cupboard contains all the equipment needed to clean the hall before you leave.

Are Smoke and Bubble Machines Allowed?
Due to Health & Safety reasons, neither smoke nor bubble machines are permitted within the Village Hall.

Where is the Wi-Fi password?
The code for the Wi-Fi is posted on the message board outside of the meeting room in the foyer of the hall.

Is there any washing up liquid?
We do not provide washing up liquid. Although users do sometimes leave washing up liquid after their hire, it is best to bring your own to be safe.

Are decorations allowed?
Please feel free to add decorations to the tables and window boards. However, sticking any decorations onto the walls in any way shape or form is not permitted, as this damages the paintwork.